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Get Answers to Queries
1. How do I place an order?
To place an order, browse our products, add your desired items to the cart, proceed to checkout, enter your details, and complete payment.
2. Do I need an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders and manage preferences.
Payments & Pricing
3. What payment methods do you accept?
We accept credit/debit cards, Phonepe, UPI, net banking.
4. Is my payment secure?
Yes, we use SSL encryption to ensure secure transactions.
Shipping & Delivery
5. How long will my order take to arrive?
Delivery time depends on your location and shipping method, usually 3-7 business days.
6. Do you offer free shipping?
No, right now, free shipping is available on orders above a certain amount. We should offer this soon.
Returns & Refunds
7. Can I return or exchange a product?
Yes, we have a return/exchange policy within [7] days of delivery. Please check our return policy page.
8. How long does it take to process a refund?
Refunds are usually processed within 5-7 business days after approval.
Order Tracking & Support
9. How can I track my order?
Once shipped, you’ll receive a tracking link via email/SMS to monitor your package.
10. How do I contact customer support?
You can reach us via email, chat, or our contact form for any assistance.